Shipping policy

Effective Date: 25 March 2026

At Captain's Clothing, we aim to get your order to you as quickly and reliably as possible.

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Orders placed after 14:00 SAST may be processed the next business day.

2. Shipping Options & Delivery Times (South Africa)

We currently ship nationwide within South Africa via our courier partners.

Shipping Method

Delivery Time (after dispatch)

Cost

Standard Shipping

3–7 business days

R79 (free on orders over R1,000)

Express Shipping

1–3 business days

R149

Delivery times are estimates and not guaranteed. Delays can occur due to courier issues, public holidays, or high-volume periods.

We do ship internationally on special request 

3. Shipping Costs

Shipping fees are calculated at checkout based on your location and chosen method.

Orders above R1,000 qualify for free standard shipping (mainland South Africa only).

4. Order Tracking

Once your order is dispatched, you will receive a tracking number via email and SMS.

You can track your parcel directly on the courier’s website.

5. Important Notes

Please ensure your delivery address is correct and complete (including complex name, gate code, or security details if applicable). We cannot be held responsible for delays or failed deliveries caused by incorrect address information.

If a delivery is unsuccessful (e.g. no one at the address or security restrictions), the courier will leave a card or attempt redelivery. Additional redelivery fees may apply.

We are not responsible for lost or damaged parcels once handed over to the courier. However, we will assist with any claims.

6. Questions?

If you have any questions about shipping, feel free to contact us 

Thank you for shopping with Captain's Clothing