Shipping and returns
📦 Shipping & Returns
At Captain’s Clothing, we’re committed to getting your Pony gear to you as smoothly as possible.
🚚 Shipping
• Orders are processed within 2–5 business days
• Delivery times vary depending on your location
• You will receive a tracking link once your order has been shipped
Please note: During busy periods, shipping may take a little longer — but we always aim to keep things moving fast.
🌍 Where We Ship
We currently ship to most locations. Shipping times and costs will be calculated at checkout.
🔄 Returns & Exchanges
We want you to love what you wear 🐴
• If your item arrives damaged or incorrect, please contact us within 7 days
• We’ll gladly arrange a replacement or refund where applicable
Because our products are made-to-order, we currently do not accept returns for: • Wrong size selection
• Change of mind
📩 Need Help?
If you have any questions about your order, feel free to reach out — we’re here to help.
Thank you for being part of the Pony Squad 🐴✨